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repair shop benchmarks Archive
Repair Shop Management: Why Can’t I Get My People Trained To Act Right?
I can just imagine some of you thinking, “Why waste time reading this when I’ve already tried everything to train my people to act right and perform well AND IT CAN’T BE DONE?! Why keep beating my head against the wall?”
Or, maybe you’re not so cynical and would like a...
Read More Repair Shop Management: Incentive Pay Plans
If you are finding yourself somewhat resistant to reading this article because of its title, you are exactly the shop owner who needs to read it! If your employee pay plans have little or no incentives in them, I’ll bet your team’s productivity and your profits are lower than you...
Read More Repair Shop Management: Making Systems Stick
This is the first in a series of a dozen blogs.
We all know the importance of having good policies and procedures in our shops. Things just go better when everyone knows what to do and how to do it correctly. All well-run businesses have systems and standards that every team...
Read More What You Don’t Know Can Put You Out of Business
Should you spend time reading this article? Answer this: Are my net operating profits trending down over the last 3 years? In other words, am I bleeding and don't know how to stop it? (more...)...
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