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Congratulations to the Fourth Quarter 2011 RPM ToolKit™ Top Performing Technician Contest Winners!

Now that 2011 has drawn to a close, it's time to tally the year end results to find the Top Performing Technician, Service Writer and Shop for 2011.  But first, here are the top performers for the final three months of the year!  (See the Top Performing Shops and Top Performing Service Writers.)

For the Fourth Quarter of 2011 (the months of October, November and December), the Top Performing Technician was Donald of Harris Garage in Hayes, VA.  Donald was the Top Performing Technician in the first and third quarters of 2011.  Congratulations on back-to-back wins!

Donald beat out tough competition from Gage of Kearney Garage in Denver, CO, who placed second for the second straight quarter.  Finishing in third place was John of Mufflers and More in Walled Lake, MI.

By winning the fourth quarter prize, Donald and the team at Harris Garage are strong contenders for the Top Performing Technician of 2011 prize…and will take home the top prize for the quarter — a pizza party for his shop, an embroidered RPM ToolKit shirt, a VISA gift certificate for $200 and a beautiful certificate of achievement to hang in his shop. The other technicians in the top three will receive professional certificates to hang in their shop.

The entire top five field was a tight race; fewer than 50 points separated first and fifth place:

Rank Technician Shop Name  
1 Donald Harris Garage  
2 Gage Kearney Garage 22.31 behind leader
3 John Mufflers and More 23.72 behind leader
4 Tony Chase Automotive 36.368 behind leader
5 Richard Harding's Garage 47.17 behind leader

In order to ensure an extremely fair contest for every service writer, participants have to meet a number of criteria and are ranked according to several factors, including Average Daily Billed Hours, Jobs Written per Repair Order, Technician Efficiency, and Average Hours Billed per Repair Order.

Want to know how your shop can be in the running for the first quarter contest for repair shop, service writer and technician in 2012?  Click here to get started with the RPM ToolKit!

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"I just wanted to take the time to thank you all, and explain the great appreciation I have for the help your company has done for myself and my business. To make a long story short, my business and I have accomplished more in 5 months with your company as a full client than I did with ATI for 2 1/2 years!!

Your company is the complete turn key package to fixing a repair shop and making money. David Rogers personally visited my repair shop in Maine, so he could really know what was going on or what wasn't. Your company has everything from correct marketing to the forms for the correct paper-flow process a shop must use.

I have employees that are competent,committed and held accountable, because of your help. My smile is big, stress level is low and my bank account is finally starting to grow! I am very excited and grateful to be a client. Thank you all very much!"

Dan Harding
Owner, Harding's Garage
Fairfield, ME

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I will be showing these reports to every person on my team and will be training them to get into the RPM ToolKit™ Wiki A.S.A.P. and get it fixed…or they will soon be looking for a new place to waste their day. Just wanted to let you guys know that this is the most powerful, eye opening and easiest-to-use business tool I have ever seen. This latest piece to the RPM ToolKit™ ties it all together. FANTASTIC. Thanks so much!"

John Stewart
Owner, Real Pro Auto
Grand Rapids, MI

The flood gates opened and we have plenty of cars to work on.  It may be raining outside, however the "dark cloud" is not above Courtesy Automotive!  

In addition, I truly appreciate working with you both and your team.  I know I have said this many times before, but really…Thank you for going the extra mile, and doing what you do for me.  Although I still need improvements, I just cannot begin to describe how much more positive my life is, financially, and emotionally.

Dale Kurtz
Owner, Courtesy Automotive Service
Colorado Springs, CO

I knew that my GP numbers were not where they should be and below target. Auto Profit Masters called and said they had a tool called the RPM ToolKit that will show me exactly where my weaknesses are and give me the solutions to fix them. I could see exactly what I needed to improve on and within 3 months I was able to increase my GP by 14% which is resulting in almost $6000 a month in net profit.

Bryan Harris
Owner, Harris Auto Repair
Manhattan, KS

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