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Archive for June, 2009
Auto Repair Consulting Doesn’t Work! Unless…
Most shop owners come to consultants looking for some little "trick" or "gimmick" that's somehow going to magically support everything the owner thought he knew, and when they don't find it...they're unhappy. (more...)...
Read More Service Writer Training…How to make it STICK!
One of the greatest things that ever happened in our shop is service writer training. We have tracked our training experiences and how they affect each individual, and have at times actually experienced an increase in our sales, average repair order, and of course, our profits...sometimes as much as 30%...
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